Support

Kaleidescape provides a range of helpful technical and customer support resources. Search the vast Knowledge Base using the form below or use the navigation links to access our online services. We can also be reached by phone and email for help installing, configuring and learning more about the Kaleidescape System.

Disclaimer and Limitation on Liability

Knowledge Base

Search or browse through the KB Articles to quickly identify answers to frequently asked questions or to improve your understanding of the Kaleidescape System.

Documentation

View or download reference materials, user manuals and developer guides in our documentation library.

Downloads

Download hi-res images of our products, detailed technical product drawings in file formats suitable for use to design and document a Kaleidescape System implementation, Kaleidescape logos, favorite scene files, and other materials.

Control Systems

Kaleidescape provides dealers with control modules and touch panel templates suitable for a variety of control devices, using both RS-232 and TCP/IP. In addition, Kaleidescape supports a variety of infrared control devices.

How-To Videos

Watch these videos to learn how to configure your Kaleidescape products and how to handle them correctly.

Contact Support

877-352-5343
Toll Free (US Only)

Monday - Friday
6:00am - 6:00pm PT

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Packaging Instructions

If you need to send any equipment back to us, it is very important to properly package it, preferably using the original packaging in which the equipment was received.

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Kaleidescape, Inc.

Kaleidescape, Inc.

Support

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Packaging Instructions