Technical Support

Kaleidescape provides a range of helpful technical and customer support resources. Use the navigation links below to access our online services. We can also be reached by phone and email for help installing, configuring and learning more about the Kaleidescape System.

Documents and Downloads

Product documentation, including Quick Reference Guides, Technical Notes, Programming References, Installation and User Guides are available by visiting our Documentation page. These documents, like all content on this site, are fully indexed and available for search via the Search page.

Control Systems

Kaleidescape provides dealers with control modules and touch panel templates suitable for a variety of control devices, using both RS-232 and TCP/IP. In addition, Kaleidescape supports a variety of infrared control devices.

Frequently Asked Questions

Answers to frequently asked questions are available in our FAQ.

Product Archives

Documentation and press materials for products that are no longer being sold by Kaleidescape.

Contact Support

For all inquiries, please be prepared to provide the serial number of your Kaleidescape Server. The serial number is printed on a label located on the back and inside the front cover of the Kaleidescape Server.

support@kaleidescape.com

877-352-5343 Toll Free (US Only)
650-625-6160
Monday - Friday
6:00am - 6:00pm Pacific Time

08081 207585 Toll Free (UK Only)
203 051 6267 (London)
Monday - Friday
9:00am - 2:00am GMT